FAQ’s Q: What is a personal concierge? A: It is a trusted, respectable, discreet professional who has the skills, the contacts, the resources and the time to manage various aspects of your hectic life. “Outsourcing” your daily tasks to us, allows you to take back your life so you can focus on more important things. Specifically, Done on the Run, LLC is a modern-day solution to the age-old problem of not having enough time in your day. We’re all about helping create a life without lists. Imagine…a life without lists. Q: Who uses a personal concierge? A: In short, anybody who needs an extra pair hands to get things done. Check out our who we help link to see what we can get done for busy households, businesses and non-profits. Q: How much does it cost? A: Well, how do you put a price on your free time? That’s exactly what I had to figure out when I decided to start this business. The short answer is: It depends on the scope of the work, but basically, services are billed at an hourly rate that ranges from $30-$100/hour. Waiting services and errand running are on the lower end of the scale, while higher-level professional services such as event planning and consulting are valued at a greater rate. Let’s talk, so we can assess your needs and quote you a price. Q: Do you provide all the services yourself? A: Often times, yes. We’re in the business of figuring it all out for you. Our strength is in being project managers; our commitment is to provide you with the best possible service, and sometimes that means using the time and talents of other vendors. Done on the Run, LLC has established relationships with several vendors such as house cleaners, landscapers, caterers, personal chefs, florists, chimney sweeps, PR and marketing firms, rental companies; etc. But you can be certain we only recommend and/or contract with the best, most reputable service providers. Q: What area do you serve? A: Thank goodness Connecticut is a small state. Because of that, because we’re new, and because some services can be provided remotely, we’re casting a wide net. Give us a call and we’ll talk about it. Q: What hours are you available? A: Most tasks are done during regular business hours Monday through Friday; however we're also available for events and parties that happen on weekends or evenings. The more notice we have, the better we can serve you. But, if you totally spaced out and forgot your mother-in-law’s birthday (or any other emergency) and need a fabulous, last-minute gift, (or anything else) give us a call and we'll do everything we can to get it done. Q: What if I need a service I don't see listed? A: It means you know something I don’t know! So, please, just ask. We will do our best to accommodate your request (though, we reserve the right to deny service when requests are considered potentially illegal, unethical or unsafe to our staff). Q: Do you offer gift certificates? A: Absolutely! Our most popular gift certificate is for errand running services; it makes a fabulous gift for new moms and dads, and brides- and grooms-to-be. But really, who wouldn't love to get the gift of time?